Lead Sales Agent

Company Name:
Direct General Insurance
Kick your Career into High Gear with Direct General Insurance!
Direct General is an insurance holding company that through its subsidiaries provides auto insurance, life insurance, vehicle and accident protection. We are headquartered in Nashville, TN and have nearly 400 local offices in 13 states with annual revenues of over $460 million. And we are a growing and changing company that is looking for top talent to continue building a high-performing organization. We are committed to providing top-quality service to our customers in a friendly and efficient manner.
We are currently seeking a full time Licensed Lead Sales Agent to join our sales team at our West Monroe, Louisiana storefront location (1300 North 7th Street).
The Lead Sales Agent role is responsible for the customer satisfaction, profitable growth, and the attainment of sales goals in assigned store and associated market area. In addition to growing and retaining the current customer base by implementing new business and marketing strategies, the Lead Sales Agent also coordinates the activities of store staff in the areas of sales reporting, sales administration, and workforce scheduling.
Responsible for leading the retail sales operation, which includes coordinating the sales, marketing and administrative activities of the store staff, as well as maintaining customer satisfaction levels at or above company average.
Leads by example by demonstrating a positive proactive "can do" attitude in the workplace.
Work with the District Sales Manager and/or Area Sales Manager in the setting, managing, and reporting of sales and marketing metrics/ results.
Will assist the District Sales Manager and/or Area Sales Manager in ensuring the staff is appropriately trained in the areas of soft skills, products, services, and industry compliance.
Meet and exceed individual sales goals through new product sales, cross selling, and retention of current customers.
Develop and manage customer relationships and serve as a resource to customers and potential customers on all Direct General's products and services.
Receive customer payments, issue receipts, verify balance/daily reports of receipts for cash drawers, and ensure daily deposits are taken to the bank.
Implement marketing programs and initiatives which further the Direct General's brand in the local market (car dealerships, local events, etc.).
Build and maintain relationships with community organizations and local businesses.
Responsible for monitoring key competitors in the local market area and making suggestions on initiatives that could improve Direct General's position in the marketplace.
Understand, promote and remain current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures.
Other duties as requested or assigned by management.

High School Diploma/equivalent required, college degree a plus
Active Property/Casualty and Life Insurance Licensure is an ongoing requirement of the job; current licensure is strongly preferred and may be given preference
2- 4 years successful business-to-consumer sales experience, ideally within the insurance industry
Excellent leadership skills with minimum 1 year of experience in a supervisory or lead role preferred
Strong demonstrated ability to market and sell in multi-product environment where cross selling and customer retention is essential to sales budget attainment
Excellent interpersonal skills including written, verbal and presentation delivery with ability to clearly communicate the features and benefits of insurance and other ancillary products to customers
Demonstrated ability to develop and maintain customer relationships and provide excellent customer service
Experience or strong willingness to develop key relationships and market our products within community organizations and the local business community
Knowledge of insurance laws, regulations and processes, ability to analyze and interpret insurance policies and insurance coverage and/or experience in working in a compliance and regulatory environment strongly preferred
Strong computer skills and working knowledge of MS Office applications
Kick your Career into High Gear with Direct Auto Insurance! You'll see we do things differently here at Direct. We have integrity, we are honest and we treat our customers and employees fairly. You'll see that "we'll do right by you" - we'll give you the right training with the right career path including the right incentives and last, but not least...we'll treat you Right!
We offer base pay plus commission, comprehensive benefit plans and paid time off. If you want to put your sales, customer service & marketing skills to the test, visit us today and apply online https://recruiting.adp.com/srctcb/public/RTI.home?t=33268&r=2000032553706. For additional information, please contact the Corporate Recruiter - Cam Chittaphong at or call (615) 366-3779.
Direct General Insurance is an Equal Opportunity Employer (EOE).

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