Service Representative III Community, Social Services & Nonprofit - West Monroe, LA at Geebo

Service Representative III

West Monroe, LA West Monroe, LA Estimated:
$37.
2K - $47.
2K a year Estimated:
$37.
2K - $47.
2K a year 18 hours ago 18 hours ago 18 hours ago About the Voith Group The Voith Group is a global technology company.
With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive.
Founded in 1867, the company today has around 21,000 employees, sales of EUR 4.
9 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.
Voith Paper is hiring for:
Service Representative III Louisiana This position will be filled by a candidate in the state of Louisiana.
Reasons you'll love working here:
Flexibility with Work/Life Balance Dress for Your Day Dress Code Great Compensation and Benefits Package including 401K with up to 5% Match AND a 3% Company Contribution to Start Paid Time Off and 10 paid Holidays per Year Climate-Neutral Footprint Worldwide Leadership and Professional Development Opportunities Health and Wellness Benefits Career development:
Plan on developing both professionally and personally.
Voith Learning & Development, team creates classes, seminars, and beyond-the-classroom tools that help employees understand Voith's culture, organization, values, and role in the world.
Benefits:
Our range of offered benefits can include medical, dental, vision, life insurances, starting on first of month, employee discounts, 401(k) savings plans, service awards, tuition reimbursement, referral bonuses and more! Find out which benefits you'll get after you choose your role with us.
Life work balance:
Paid time off starting at 16 days in your first year of employment plus 10 paid holidays.
Summary The Sales Representative responsibility is to develop and execute a business plan to maintain and grow paper machine fabrics and rolls business in a specific group of accounts (mills).
The primary responsibility of this position is to understand the goals and needs of these mills and machines and to coordinate Voith's response to those needs.
This position works closely with the key decision makers in each customer account and with various functions internal to Voith.
The Sales Representative is accountable for sales and orders compared to an annual target while managing customer complaints and claims, accounts receivable and controlling expenses.
Responsibilities Build relationships with customers and decision makers to develop and encourage sales growth.
Develop and maintain account plans aligned with regional strategy.
Manage accounts to budget objectives for sales and orders, claims and complaints, accounts receivable, and travel & entertainment expenses.
Communicate regularly with sales manager and team members to ensure proper account coverage, service activities and outage support - both planned and unplanned.
Collaborate with Voith customer service, manufacturing, applications, and administrative support to accomplish objectives.
Maintain sales forecasting and manage growth opportunities for the future.
Maintain the customer relationship using various software (SalesForce, Global Vision, etc).
Make sales and service calls to customer mills to promote sales.
Perform routine inspections and technical service functions.
Respond to unscheduled outages and specific needs as they arise.
Coordinate / assist in installations.
Keep the appropriate database updated for inventory management.
Promote value-added products and technical services and present any necessary data analysis or reports for customer understanding and acceptance.
Qualifications High School Diploma or equivalent required.
Secondary education preferred but not required with relevant work experience.
Experience in technical / industrial sales or experience in the paper industry preferred.
Willingness to travel frequently, primarily by car.
Overnight hotel stays required at times.
Excellent communication skills required, both verbal and written.
Analytical thinking and familiarity with standard Microsoft software programs required.
Physical Demands While performing the duties of this job, the employee is regularly required to talk or hear.
The employee frequently is required to stand, walk, climb stairs, handle or feel and reach with hands and arms.
Standard Personal Protective Equipment is required frequently including ear plugs, hard-hat, safety glasses and safety-toed shoes.
Don't meet every single requirement but think you would be a good fit for our team? We encourage you to apply - your unique skills may be just what we need for this or other roles! Voith US Inc.
is an EEO/AA/VEVRAA compliant Federal Contractor and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or any other classification protected by federal, state, or local law.
We welcome everyone to apply, especially those individuals who are underrepresented in the industry including people of color, LGBTQI
community, women, individuals with disabilities (both seen and unseen), Veterans, people of any age or family status.
We embrace the competitive advantage that diversity brings and we strive to create a working environment that is inclusive of thought and talent.
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Estimated Salary: $20 to $28 per hour based on qualifications.

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